PRIVACY POLICY

                           

MACSO Technologies Ltd ("us", "we", or "our") operates the macso.ai website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from macso.ai/terms-of-service.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.

Keyword and event Data Collection

We may collect data specifically to assist us in training our machine learning models or to improve our Service through the collection of such data (“Keyword Data Collection” and “Event data collection”). Where we collect such data, it will be anonymized and not linked to your Personal Data unless specifically stated as such and provided by you alongside such data at that time.

Data collection as part of a Keyword and Event Data Collection may include voice inputs, spoken instructions, or other audio signatures that assist us in improving our Service. Tracking and Cookies Data is typically gathered alongside Keyword and Event Data Collection which allow us to determine specific demographic data such as the browser that you are using. By participating in a Keyword Data Collection, you acknowledge that your data is being utilized in this way, and as per our Use of Data policies.

Use of Data

We use the collected data for various purposes:

  • To provide and maintain the Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer care and support

  • To provide analysis or valuable information so that we can improve the Service

  • To monitor the usage of the Service

  • To detect, prevent and address technical issues

  • To train and improve our machine learning algorithms linked to the Service

Data ownership

MACSO reserves the right to retain the collected event and keyword data for the purposed of model training, improving our products and service quality.

Transfer Of Data

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

We will take all reasonable steps, and maintain processes, to prevent unauthorised access to, or use of, the personal and other information we collect. In most cases, we use the HTTPS protocol for secure communication of our pages over the Internet.

Any personal information provided to us will be collected and held by, or on behalf of, MACSO Technologies Ltd at Level 2, 110 Customs Street West, Auckland 1010 and/or at cloud providers or data centres used by us (we may use cloud providers or data centres whether in New Zealand or overseas), to manage and store personal and other information we collect, and will ensure that any storage on such a platform provides adequate security measures.

New Zealand's privacy laws have been deemed adequate by the European Commission.  Where we transfer your information outside of New Zealand, we take steps to ensure that such transfers are to third parties and/or countries with adequate safeguards in place and done in accordance with applicable privacy laws.

Disclosure Of Data

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of MACSO Technologies Ltd

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

 

Security Of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us via email: info@macso.ai

Version dated: November 2021